Frequently Asked Questions

What if I lose the event code/password?
How long will it take for my event to be on-line?
Can other people see my pictures?
Can I have my picture removed from the Web?
How long will my event be on the Web?
When should I receive my prints?
My prints have not arrived, what should I do?
Can I make copies of my prints or the images online?
What are Cookies?

What if I lose the event code/password?

Please contact us with the location of your event as well as the event date and name. Additionally, you can check with the event planner at your organization or ask others who attended.  

How long will it take for my event to be on-line?

This depends on the type and size of the event.  We make every effort to get images uploaded as quickly as possible, and usually will have them posted within 48 hours of the event.  Please check back regularly if your event’s images aren’t viewable yet.

Can other people see my pictures?

People who have the event code/password will be able to see the pictures. Since the event codes will be passed out at the event, anyone who attends your event will be able to see your pictures.

Can I have my picture removed from the Web?

Yes. Contact us and we’ll remove it for you.

How long will my event be on the Web?

At least one month, though the length of time events are available on the web can vary.

When should I receive my prints?

Prints are typically shipped within 24-48 hours of order, and are mailed directly.  Depending on time in transit, you can expect them to arrive a couple days after that.

My prints have not arrived, what should I do?

Please use the form found here to contact out customer service department.

Can I make copies of my prints or the images online?

Sportography Inc. owns the copyrights of the photographs on this site. Except as otherwise required by applicable law, you may not reproduce, distribute, modify, retransmit, or publish any copyrighted material without the express written consent of the copyright owner, including, without limitation, print or electronic reproduction, publication or any display of photography.

What are Cookies?

Cookies are bits of electronic information that a web site can use to help make shopping online easier and to tailor and keep records of your visits to the site. We do not store personally identifiable information in your cookie. The use of cookies is standard on the Internet and many websites use them. Cookies save you time by tracking your order information so that you do not have to re-enter certain information upon every visit. CCS does not use cookies to retrieve personal information about you from your computer unless you knowingly provided such information. As a consumer, you do have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. However, doing so may limit your ability to fully utilize this site.